Frequently Asked Questions

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FAQs

If you’ve got questions, we’ve got answers!

Yes you can, new laws now allow us to complete all of your annual service requirements and wear and tear items such as brakes, discs, wipers etc at a fraction of the cost of main dealer prices. Should any major mechanical fault occur simply take it to the nearest franchised dealer and they will carry out the repair free of charge under the terms and conditions of your existing warranty.

YES, free dealer servicing tends to only cover basic oil services and doesn’t include items such as brake pads, discs, tyres, wiper blades to mention but a few, any additonal work carried out will be chargeable…at dealer rates. We advise you check what is free and save money by having any extra work carried out by ourselves.

My car is getting older now and I need to keep maintenance costs to a minimum?”]We understand that maintaining older vehicles can sometimes be very costly. At iAutoUK we are able to give you a choice of genuine manufacturer parts or suitable cheaper after market parts to help suit your budget.

Quality is important so we always use dealer specification parts.

Who will be working on my vehicle?

Our technicians are ATA trained and work to OFT quality guidelines.

Of course! Here at iAutoUK we have absolutely nothing to hide. You can speak and watch the Technicians at work if you visit the garage.

As a professional independent iAutoUK has the very latest diagnostic software which is constantly updated in order to be able to access the latest on board computer systems. In addition our specialist technicians have direct access to VAG, BMW, Mercedes and Porsche technical databases where they are able to look up any technical or maintenance query.

Yes we are. As a specialist independent we are able to stamp your service history book which should you ever sell your vehicle, confirms to the new owner that services have been carried out by a specialist to exact manufacturer criteria. The service light is automatically reset to the appropriate interval.

No problem iAutoUK is able to provide you with a courtesy car subject to certain insurance and return time conditions.

Again no problem! We are able to offer a pick up/drop off service. Our driver will pick up the vehicle from your home or place of work in the morning and drop your vehicle back again once the service/repairs have been completed. You are able to pay by credit/debit card over the phone or simply pay the driver cash.

Yes you can wait and enjoy hot and cold drinks in our waiting area, free Wi-Fi access.

Wherever possible vehicles will receive a wash and vac.

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